Online Certificate Application

COVID-19 - Change to Service

The Province of Manitoba is taking proactive measures to help manage and minimize the spread of COVID-19, including social-distancing measures.

Unscheduled drop-in services at the Vital Statistics Agency are not available at this time. Please contact us for assistance, or to schedule an appointment.

We are pleased to support you by phone at 204-945-3701 (in Winnipeg), 1-866-949-9296 (toll free) or email

Certificates can be ordered online anytime here

For accurate, up-to-date and fact-based information on COVID-19, please visit

What we do

The Vital Statistics Agency is responsible for administering and enforcing The Vital Statistics Act, The Marriage Act, The Change of Name Act and processing disinterments under The Public Health Act.

The Agency registers vital events (birth, death, marriage, stillbirth and change of name) in Manitoba and provides documents as proof of those events. Legislation protecting privacy governs who can access records held by the Agency.

Our database contains information from vital event records from 1882 to present for the Province of Manitoba. All of our records are held in perpetuity for all Manitoba events.

Hours of Operation

The Vital Statistics Agency is open Monday to Friday, from 8:30 A.M. to 4:30 P.M. (Central Time).

The hours of operation are subject to any government-wide office closures (e.g. statutory holidays).

Address: Government of Manitoba Vital Statistics Agency
254 Portage Avenue
Winnipeg MB   R3C 0B6

Contact us

Phone: 204-945-3701 General inquiries by phone 8:30am to 4:30pm, 7 days a week
Toll Free: 1-866-949-9296
Fax: 204-948-3128

Calls to the Vital Statistics Agency are routed through an interactive voice response system (IVR), a computer automated switchboard that callers navigate using touch-tone key-presses provided by a vendor. Touch-tone presses connect callers with different phone lines, from which callers hear auto-messages upon connection or interact with the Agency’s live staff.

The vendor has been experiencing challenges with the system, which may be affecting the ability of callers to connect with the Vital Statistics Agency and/or auto-responses within the system. The vendor is working to resolve this.

If you receive a message between 8:30am and 4:30pm (and it is not a statutory holiday), that we are experiencing above average call volumes - please be advised that we are answering calls - you are unable to hold because our queue of callers is full. Please hang up and call back later.


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